Terms and Conditions

Welcome to Compositlo.

These Terms & Conditions describe the rules, policies, and conditions that apply when you access our website, browse our fragrance collections, and purchase products from compositlo.com.

By visiting our website, placing an order, or purchasing Compositlo fragrance products, you agree to be bound by these Terms & Conditions.

Please read these terms carefully before using our website or completing your purchase.

About Compositlo

Compositlo is a fragrance brand dedicated to creating refined scent experiences through carefully selected perfume collections, elegant bottle designs, and thoughtful fragrance storytelling.

Our collections include:

  • Oriental Woody Fragrances — inspired by warm woods, oriental landscapes, and timeless sophistication.
  • Garden Floral Fragrances — inspired by blooming gardens, delicate floral notes, and natural elegance.
  • Night Amber Fragrances — inspired by evening atmospheres, warm amber accords, and mysterious depth.

Each fragrance collection is created around unique scent concepts, emotional themes, and carefully designed presentation details.

Use of Website

You agree to use the Compositlo website only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

  • Use our website in any way that may damage, disrupt, or interfere with website operations.
  • Attempt to gain unauthorized access to our systems, accounts, or website functions.
  • Copy, reproduce, modify, distribute, or misuse website content without authorization.
  • Use our fragrance information, images, branding, or content for misleading commercial purposes.

Compositlo reserves the right to restrict access to users who violate these terms or misuse our website services.

Fragrance Product Information

Compositlo makes reasonable efforts to provide accurate descriptions, images, fragrance notes, and product information for each scent collection.

Our fragrance products may include:

  • Perfume bottles.
  • Spray nozzles and atomizer systems.
  • Protective fragrance caps.
  • Decorative labels and packaging elements.
  • Gift packaging or presentation materials where applicable.

Because fragrance products are influenced by lighting, screen settings, manufacturing characteristics, and the natural nature of scent composition, slight variations in appearance, packaging details, or fragrance perception may occur.

Minor differences that do not affect the quality or intended fragrance experience are not considered product defects.

Fragrance Selection and Scent Experience

Choosing a fragrance is a personal experience. Compositlo provides fragrance descriptions, scent profiles, and collection information to help customers understand each product before purchase.

Fragrance perception may vary between individuals due to personal preference, skin chemistry, environment, and individual scent sensitivity.

Descriptions of fragrance notes, emotions, and atmosphere are intended to describe the creative concept and overall scent character of each collection.

A difference in personal scent preference does not constitute a product defect or quality issue.

Orders and Purchase Agreement

When you place an order through compositlo.com, you agree to provide accurate and complete information required to process your fragrance purchase.

After placing an order, you will receive an order confirmation email containing details of your purchase.

The order confirmation does not necessarily represent final acceptance of the order. Compositlo reserves the right to review, refuse, or cancel orders where necessary.

Possible reasons for order cancellation may include:

  • Incorrect pricing information.
  • Product availability issues.
  • Payment verification problems.
  • Suspected fraudulent activity.
  • Errors in customer-provided information.

Order Changes and Cancellation

If you need to modify or cancel a fragrance order, please contact our customer support team as soon as possible after purchase.

We will make reasonable efforts to assist with requests before the order enters fragrance preparation, packaging, or shipment.

Once an order has been processed, packed, or shipped, changes or cancellations may no longer be possible and may need to follow our applicable Return & Refund Policy.

Pricing and Payment

All prices displayed on compositlo.com are shown in the applicable currency available during checkout.

Compositlo reserves the right to update product prices, promotions, and fragrance collection availability at any time without prior notice.

Payment must be successfully completed before an order can be processed and shipped.

Customers are responsible for ensuring that payment information provided during checkout is accurate and authorized.

Promotions and Discounts

From time to time, Compositlo may offer promotional campaigns, discount codes, limited fragrance collections, or special offers.

Promotional terms, validity periods, eligibility requirements, and usage restrictions may vary depending on each offer.

Unless otherwise stated, promotions cannot be combined with other discounts or applied to previous purchases.

Shipping Terms

Compositlo aims to provide a clear and reliable delivery experience for every fragrance order.

Orders are prepared after successful payment confirmation and are shipped according to the delivery methods available during checkout.

Shipping times may vary depending on:

  • Shipping destination.
  • Carrier availability.
  • Customs procedures.
  • Weather conditions.
  • Public holidays.
  • Unexpected transportation delays.

Estimated delivery times are provided as guidance only and do not represent guaranteed delivery dates.

For complete shipping information, please review our Shipping Policy.

International Orders

Compositlo ships fragrance products to selected international destinations where delivery services are available.

International fragrance shipments may be subject to:

  • Customs inspections.
  • Import duties.
  • Taxes.
  • Clearance charges.
  • Other fees required by local authorities.

Unless otherwise stated during checkout, these charges are generally the responsibility of the recipient.

Compositlo does not control customs processing times, local regulations, or additional charges imposed by governments or delivery providers.

Returns and Refunds

Compositlo wants every customer to enjoy a satisfying fragrance experience. If you need to request a return or refund, your request must follow the requirements outlined in our Return & Refund Policy.

Due to the personal nature of fragrance products, returned perfume bottles must generally remain unused, unopened, and in original condition.

Opened, sprayed, or used fragrances may not be eligible for return because they cannot be resold as new products.

For complete details regarding return eligibility, refund procedures, and exchange conditions, please review our Return & Refund Policy.

Damaged or Incorrect Fragrance Orders

If you receive a fragrance product that arrives damaged, defective, incorrect, or incomplete, please contact Compositlo customer support as soon as possible.

To help us review your request, please provide:

  • Order number.
  • Description of the issue.
  • Clear photographs of the perfume bottle and packaging.
  • Additional information or video evidence where necessary.

Our team will review the information provided and assist with an appropriate solution based on the circumstances.

Warranty

Eligible Compositlo fragrance products may be covered by our Limited Warranty Policy.

The warranty applies only to qualifying manufacturing defects, bottle issues, spray system problems, or other eligible product concerns occurring during normal intended use.

The warranty does not cover:

  • Accidental damage.
  • Improper storage.
  • Misuse of fragrance products.
  • Damage caused after delivery.
  • Normal variations in fragrance characteristics or packaging appearance.

Please review our Limited Warranty Policy for complete warranty information.

Fragrance Care and Storage

To preserve the quality and presentation of your Compositlo fragrance, we recommend:

  • Store perfume bottles in a cool and dry location.
  • Avoid direct sunlight and excessive heat.
  • Keep bottles away from moisture and harsh chemicals.
  • Handle glass bottles, caps, and spray nozzles carefully.
  • Keep the original packaging when possible to protect the fragrance presentation.

Proper fragrance care helps maintain the bottle condition, packaging quality, and overall scent experience.

Intellectual Property

All content displayed on compositlo.com, including but not limited to:

  • Brand name.
  • Logos.
  • Fragrance collection names.
  • Product images.
  • Website designs.
  • Written descriptions.
  • Marketing materials.

is owned by or licensed to Compositlo and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use our content without prior written permission.

Website Content Accuracy

Compositlo makes reasonable efforts to ensure that website information, fragrance descriptions, product details, and pricing information are accurate.

However, occasional errors, updates, or changes may occur.

We reserve the right to correct information, update product details, modify availability, or cancel orders affected by inaccurate information when necessary.

Privacy

Your privacy is important to us.

Information collected through your use of compositlo.com, including order information and customer details, will be handled according to our Privacy Policy.

By using our website and placing orders, you acknowledge that you have reviewed and accepted our privacy practices.

Limitation of Liability

To the extent permitted by applicable law, Compositlo shall not be responsible for losses, damages, delays, or issues resulting from circumstances beyond our reasonable control.

This may include:

  • Carrier delays.
  • Customs processing.
  • Incorrect information provided by customers.
  • Events outside our reasonable control.

Nothing in these Terms & Conditions limits any consumer rights that cannot legally be excluded.

Consumer Rights

These Terms & Conditions are provided in addition to any rights you may have under applicable consumer protection laws.

Nothing in these terms is intended to exclude, restrict, or replace mandatory consumer rights provided by applicable laws.

Changes to These Terms

Compositlo reserves the right to update or modify these Terms & Conditions when necessary.

Any changes will become effective once posted on this page.

We recommend reviewing these terms periodically to stay informed about current policies.

Contact Us

If you have any questions regarding these Terms & Conditions, fragrance orders, policies, or customer support, please contact us:

Brand: Compositlo

Official Website: compositlo.com

Legal Entity: Hangzhou Feng'an Technology Co., Ltd.

Registered Address:
Room 11A, Building 4, Zhonghai Kangcheng International, No. 149 Qinghui Road, Huanggekeng Community, Longcheng Street, Longgang District, Shenzhen City

Unified Social Credit Code: 91330110MAE7QRJL7K

Phone: +86 13487768518

Customer Support Email: service@compositlo.com

Compositlo.com is owned and operated by Hangzhou Feng'an Technology Co., Ltd.

The company is responsible for website operations, fragrance collection management, customer service, order coordination, and related e-commerce activities.

Compositlo — Crafted Scents for Every Moment.