Contact information

OFFICIAL COMPANY INFORMATION

Hangzhou Feng'an Technology Co., Ltd. operates the official online store for the Compositlo brand, specializing in premium kitchen storage solutions and household shelf organizers.

GET IN TOUCH

If you have any questions about our kitchen storage racks, organizer products, orders, shipping, returns, refunds, payments or privacy concerns, our professional customer service team is always available to help.

Customer Support service@compositlo.com

Email serves as our main customer service channel for all product consultations and order-related inquiries.

When contacting our support team, please prepare the following information for faster assistance:

For ongoing orders: Please provide your order number and the email address used at checkout to help us locate your order instantly.

For damaged, incorrect or missing kitchen storage items: Kindly include a brief issue description along with clear photos or videos of the storage product, outer packaging and shipping label.

For return applications: Please do not ship any items back without prior consultation. Our team will provide professional return guidelines and the accurate return address for your order.

Response Time

We aim to respond to all customer messages within 1–2 business days. Inquiries related to logistics problems, payment disputes, refund processing and privacy requests may require extended review and processing time.

BUSINESS INFORMATION

Company: Hangzhou Feng'an Technology Co., Ltd.

Email: service@compositlo.com